After Sales

Introduction

Introduction

We aim to assist and advise you through your vehicle purchasing decision, ensuring the right vehicle is supplied for your individual business needs. Relationships are vitally important to us and our mission is to constantly deliver a personal and professional level of care and attention to all our customers, all of the time  

Warranty

Warranty

We administer and repair vehicles from our product range within Standard manufacturers warranty terms. Optionally, we can offer Moseley care packages to further extend cover on both Van Hool and VDL coaches

Mechanical & Electrical Repairs

Mechanical & Electrical repairs

Our service personnel are manufacturer trained and equipped to ensure we are at the forefront of the latest vehicle diagnostics and modern repair techniques. Our experience, expertise and understanding of modern coaches ensures we can offer a complete technical service.

Replacement Parts

Replacement Parts

Our parts department is staffed by experienced, manufacturer trained personnel with a comprehensive knowledge of our suppliers, their products and their systems. A friendly and professional service will ensure your replacement part requirements are delivered promptly and without fuss. We can supply most items ex stock but rest assured, if we have not got it, we will get it quickly and efficiently.

Service Network

Service Network

Moseley in the South are part of a national network of strategically located dealers, all of whom have technicians trained in fault diagnosis and repair of all systems employed on VDL and Bova Coaches. Moseley in the South along with our associated Moseley Companies, Moseley (PCV) and Moseley Distributors and a network of selected repair partners are trained in the systems of Van Hool and Sitcar products. A comprehensive range of Van Hool, VDL and SITCAR parts are available from selected dealers within our network.  

Training & Technical Support

Training courses and product familiarisation for VDL & Van Hool coaches are arranged. These courses offer the same content as those undertaken by our own technicians and service dealers, and are available to all VDL & Van Hool operators and their staff. During normal working hours we offer telephone technical advice and information to operators and engineers across our entire product range.


Our specialist services include:

  • Fixed price routine inspection contracts for all makes & models of coach & bus
  • VDL Bova Futurair and body system repairs
  • Van Hool heating, ventilation, and body system repairs
  • Sitcar Heating, Air conditioning and body systems repairs

Through our network of associated specialist sub-contractors, the following services are also available:

  • Paint re-spray's and repairs
  • Vinyl sign writing and liveries
  • Windscreen and Glass replacement
  • Double glazed unit refurbishment
  • Audio & Video installations

Contact Bryan Reed for all your Coach and Bus repair needs.

VDL Service Locations

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